All orders will be shipped for special delivery within 5-10 business days of purchase.
You will receive an email confirming that your order has been sent. In cases of special requests or custom-made products, the delivery time may be extended, we need time to process the order and handle it personally according to the customer’s request.
Once the order is confirmed, you can track your order online. If you need a tracking number, please contact email@example.com.
We provide free shipping to all over the world. International customers Please note: If you order products for delivery, they may be charged import duties and taxes which are collected when the delivery reaches the specified destination.
You will be responsible for paying any import duties and such taxes. Please note that we have no control over these charges and cannot predict what their amount will be. Please contact your local customs office for more information before placing an order.
If in any case you are not satisfied with your full price purchase, you can return your order for a replacement or full refund within 14 days.
Please note that we do not accept returns or exchanges on sale items. Please email: firstname.lastname@example.org to arrange delivery for each refund and check stock availability if you are looking for a replacement.
Please include your order number, and which item you would like to exchange / return. After your return / exchange confirmation, we will send you an email with your confirmation.
Return shipping must be paid for in advance and can be tracked (we recommend registered mail) to ensure safe and documented delivery.
After we receive your return, we will notify you by email and process the refund / exchange within 3 business days.
Refunds will be credited to your account within 10 working days of receipt